Privacy Policy
Last updated: October 13, 2026
Cali Auto Keys ("we," "us," "our") is a mobile locksmith service in San Diego County, California. This policy explains what personal information we collect when you visit caliautokeys.com, call or text us, or send us a request through our website or our Facebook and Instagram ads and forms, and how we use it.
Information we collect
- Contact details: your name, phone number and email address.
- Service details: your vehicle's year, make and model, the service you need, and any details you share with us.
- Location: the address, ZIP code or area where you need service, so we can quote and send a technician.
- Communications: records of calls, text messages and emails with us.
- Website usage data: basic technical information such as browser type, pages visited and how you arrived at our site, collected through cookies and similar tools (see below).
How we use your information
- To contact you about your request, give you a quote and schedule service.
- To perform the locksmith service and keep job and invoice records.
- To verify vehicle or property ownership where required before making keys or opening a lock.
- To follow up after a job, for example to ask for a review.
- To measure and improve our website and advertising.
- To comply with legal obligations.
Facebook and Instagram lead forms
If you submit a form in one of our ads on Facebook or Instagram, Meta shares the information you enter (such as your name, phone number, vehicle and ZIP code) with us. We use it only to respond to your request as described in this policy. Meta's own handling of your data is covered by Meta's Privacy Policy.
Cookies and advertising tools
Our website may use cookies and tools such as the Meta Pixel, Google Ads and Google Analytics to understand how visitors use the site and to measure and show relevant ads. You can block or delete cookies in your browser settings, and you can manage ad preferences in your Facebook, Instagram and Google account settings.
Text messages
If you text us or ask us to text you, we use your number only to communicate about your service. We do not send marketing texts without your consent. Reply STOP at any time to stop receiving texts from us.
How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising in exchange for money. We share it only:
- with service providers that help us run the business (for example phone, email, payment and website hosting providers), who may use it only to provide those services to us;
- when required by law, a court order or a lawful request from authorities; or
- to protect our rights, our customers or the public, for example to prevent fraud or unauthorized access to a vehicle or property.
How long we keep it
We keep customer and job records for as long as needed to provide service, keep business and tax records, and meet legal requirements, and then delete or de-identify them.
Your California privacy rights
If you are a California resident, you may have the right to ask us what personal information we have about you, to ask us to correct or delete it, and to opt out of any sale or sharing of it. We will not treat you differently for using these rights. To make a request, contact us using the details below. We may need to verify your identity before responding.
Security
We take reasonable steps to protect your information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
Children
Our services are not directed to children under 16, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it last changed.
Contact us
Cali Auto Keys
Mobile service across San Diego County, California
Phone: (619) 980-1401
Email: caliautokeys@gmail.com